Development vs Operations

Too much knowledge is kept in the head of individuals,
and little is explained on the internal wiki
In a really Agile project, people should directly document stuff as they do it.
We are all lazy - including me - and we don't do it.

Ideally, it would be nice to have a person who doesn't deliver anything, she (ideally a blonde with big boobs) would simply go around from developer to developer and ask him "so, explain me everything", and as he explains she writes down everything on the Wiki.

When we turn over the system to Operations, they need to be taught. If everything is already written somewhere (or documented with podcasts, videos, anything) this will avoid hell in production.


Even at operations level, we developers have our bag of tricks to test, troubleshoot etc.
This bag of tricks is often very valuable and should be made public and available to Operations.

The huge gap between Development and Operation is historical and omnipresent in IT projects, and causes immense frustration and damage to the company.